Privacy Policy

At Home Spun & Crafts your privacy and information security are not just important - they're absolutely key to everything we do! We use standard internet technologies you can trust for protecting your details when you're shopping with us.

SSL Encryption

All your sensitive information — things like name, address email and credit card number — gets protected using something called Secure Sockets Layer or SSL encryption. This basically means data sent online is just jumbled nonsense to anyone trying to intercept it!

Secure Servers         

Our servers talk securely all the time. So when you make an order, your data goes through encrypted communication on our servers - keeping your privacy and payment info safe!

Secure Mode Communication

After you've logged in your computer talks to our server using encrypted lines. This makes a safe place for you to enter payment and personal details!

Order Completion

We store your credit card details safely in an encrypted database - that needs a password to access it. And you can only get this information back through our secure website.

Session Security

Every transaction is covered by SSL encryption. Plus sessions time out after ten minutes if you've not done anything or put in the wrong password twice. For extra safety, we never send credit card information by email!

Spotting a Secure Connection

•   URL Prefix: Keep an eye out for https:// at the start of a web address instead of just http://. That 's' shows it's secure.

•   Browser Indicators: Most secure sites show a little locked padlock icon either in the browser address bar or corner letting you know you are in a protected zone.

A Little Extra

•   Auto-Login: Even if someone uses auto-login on a public computer your credit card and password stay secure!

•   Password Prompt: Every time you login we ask for your password even if you chose auto-login making sure only you get access!

What Information We Collect

Non-Personal Information

Just like most websites our servers collect some general info like:

IP address

browser type

and pages visited helps us make sure the site runs well and easy to navigate!

Personal Information

We gather information such as your name address phone number and email address when you:

Make a purchase

Subscribe to our newsletters

Fill out any surveys or contact forms!

 

How We Use the Information You Share With Us

1) Making Your Experience Better

Your data is used by us to make sure you have the best possible time shopping on our site. By doing so, we can offer you more relevant content, special deals as well as easier navigation.

2) Email Communication

You have the freedom to join or leave our mailing list as you wish. Subscribers get updates about fresh stock, special offers, and other promotions from us. In addition to this, we may contact you over phone calls only in relation with your placed order.

3) Transaction Processing

Only order fulfillment requires the use of your information, which may involve sharing with secure third-party vendors who assist with delivery or payment processing. These vendors are under strict instructions not to utilize your data for anything else.

Sharing Your Information with Others

1) Affiliates

For purposes like improving our services, partner companies might receive your name and email address from us though we maintain confidentiality of all payments related details such as billing addresses and credit cards numbers etc.

2) Ad Servers

We neither collaborate nor exchange data with any ad network organizations currently.

Cookies Usage

Cookies help us recognize you if you come back, remember what you liked before – like keeping track of items added into carts etc., and we also use them for saving preferences so that every time customer visits site again they don't have go through same process again because at least some things stay saved thanks to this technology called “cookies.” Feel free managing/disabling these via changing appropriate browser options anytime!

Customer Support Details 

Do you need assistance? Reach out to us using these channels:

Email: info@homespuncrafts. com

+91-7014968613 (Phone number)

Support Hours: Monday through Friday 10 am – 6 pm IST

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