Return Policy
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be in its original packaging
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Proof of purchase is required
- Buyer is responsible for return shipping charges.
To initiate a return, please email us at: hetallshandmade@gmail.com with your order number and reason for return.
Non-Returnable Items
The following items cannot be returned:
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Customized or personalized products
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Used or damaged items (not due to our error)