FAQ

Monitor the status of the it is encouraged to the ‘Track Order’ section on the Should any questions or concerns arise, inquiries may be directed to the address hetallshandmade@gmail.com. Additionally, the customer service team is accessible telephone during the hours of AM PM Eastern Time, Monday through

Upon reaching the checkout page, a box designated as "promotional code" be visible. It is necessary to enter the promotional code in the specified then select the "APPLY" in order to complete the order placement.

We accept all credit cards, including Visa, MasterCard, American Express, What should I do if I want to change or cancel my order? change or cancel your order, please contact our customer service team during business hours (9 am to 6 pm Eastern Time, Monday to Saturday) at +91-7014968613. Keep in mind cannot cancel or modify an order once it has been shipped.

You will be charged in your credit card soon after you click the “Submit Order” button at the checkout counter.

Upon receipt of the returned merchandise, an inspection will be conducted to determine whether is soiled damaged. Following the completion of this process, the amount will be credited accordingly. It should be noted that the may require several days to process the credit to the credit card before it appears on the

Our standard handling time for orders is 3-5 business days. This includes the time needed for processing, packaging, and preparing your order for shipment.

Generally require an additional week for processing beyond the standard handling time. This extension attributed to the additional that are necessary for the creation fulfillment of a custom request.

A 30-day trial policy is to tablecloth and quilt sold; however, this policy does extend to tablecloths and quilts. Should there be any dissatisfaction the purchased tablecloths or quilts, returns permitted without being It is important to the of will be the responsibility of the customer.

Uncommon circumstance that an order experiences a delay exceeding the anticipated contacting the customer service team for assistance is advised. Every effort be made address the issue and facilitate the prompt delivery of the order.

The Customer Service Department is available to provide assistance the +917014968613, AM PM Eastern Time, Monday through Saturday. Furthermore, support is these same hours, Monday to Saturday. For additional inquiries, correspondence may be directed to the address hetallshandmade@gmail.com.

Occurrence problems or damage to the attributable to it is imperative to contact the Customer Service department without delay the designated contact number, The team is available to offer assistance AM PM Eastern Time, Monday through A commitment to achieving completely resolution is firmly upheld.